Privacy Policy

When you submit a booking or estimate request, request a callback, or otherwise contact us, we may collect the following information that you provide:

• Your name
• Your phone number and email address
• The service address where work is needed
• Details about the plumbing issue or service you are requesting
• Any other information you choose to include in a message

We also collect limited technical information automatically when you visit the site, such as your browser type and general usage data, which helps us keep the website working well.

We use the information you provide to operate our business and serve you. Specifically, we use it to:

• Contact you about your request and schedule service
• Prepare and send estimates for the work you ask about
• Provide plumbing services at your location
• Send you appointment confirmations, updates, and follow-ups
• Respond to your questions and improve our service

We do not sell or rent your personal information. We share it only with trusted service providers that help us run our business, and only as needed to serve you. These include:

• Our field service management software, which we use to manage customers, schedule jobs, and create estimates
• Our email provider, which we use to send and receive booking notifications and correspondence
• Mapping and directions services used on our website

We may also disclose information if required by law, or to protect the rights, property, or safety of our customers, our team, or the public.

When you give us your phone number, you agree that we may contact you by phone or text message about your service request, appointments, and related follow-ups. Message and data rates may apply. You can ask us to stop contacting you by phone or text at any time.

Our website may use cookies and similar technologies to remember your preferences and understand how the site is used. Embedded content, such as maps, may set its own cookies. Most browsers let you control or disable cookies in their settings.

We keep your information for as long as needed to provide service, meet our business and legal obligations, and resolve any disputes. We take reasonable steps to protect your information, though no method of transmission or storage is completely secure.

You may request that we update or delete the personal information we hold about you, or that we stop contacting you. To make a request, call us at (480) 459-4424 or email [email protected]. We will respond to reasonable requests as required by law.

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time. When we do, we will revise the date at the top of this page. Your continued use of our website after changes are posted means you accept the updated policy.